NCOF 2009  - Opportunities, Leads, and Ideas Emerge

NCOF, the National Conference on Operations & Fulfillment held its 18th annual event with conference and exhibit hall features on March 23-26, in Las Vegas, NV. 

More than 850 attendees gathered to see the latest products from over 114 leading suppliers of equipment, services and technologies.  NCOF 09 also included international participation from Australia, Russia, South America and others nations involved in operations and fulfillment.

The 2009 conference program featured a full day of workshops on Monday, including an onsite tour of Zappos.com’s contact center in Henderson, NV. The sessions were well-received with conferees coming away with new ideas on Systems, Contact Center Satisfaction, Carrier Selection, Distribution Cost Savings, International Opportunities, and much more.    Download/print a copy of 2009’s Conference Brochure

NCOF’s keynote speakers drew the crowds and offered advice on past and present trends, how to emulate the success of the Geek Squad, and how to move your organization from vision to action to drive your brand.   Check out the 2009 Brochure for complete details

There were plenty of networking opportunities with several receptions and luncheons held during the event. First-Timers met up with their Mentors at the First Timer’s Reception on Monday evening. And each night the exhibit hall closed with a cocktail reception.

Although attendance was significantly lower than 2008, the majority who attended indicated that they left with at least 2 new ideas to implement in their business to either cut costs or improve efficiency – or both!

We hope that those of you who were unable to join us this year given the current economic conditions will be able to do so next year.

NCOF 2010
April 19-22
Walt Disney World Dolphin
Orlando, Florida